Get more Customer Satisfaction
with less calls!
Capture your customer’s actual voice as notes and leverage Machine Learning to group them for better response, improving retention, CSAT and NPS scores.
How it works?
Softbrik lets you create customized voice and text feedback screen within minutes as QRs or links.
Your customers scan or click to record their voice through browsers without any app. They share a lot more as its easier to talk than type!
Key KPIs Delivered:
– More quality customer feedback
– Cohort wise response increasing agent productivity
– Increase Customer Satisfaction and ultimately ARPU
4 simple steps
Create customized voice feedback screen
Print beautiful QR stickers or send url
Customers give app- less voice feedback
Act on ML-guided priorities
€29 / month
App-free voice capture
Advanced emotion analysis
Multiple language support
€129 / month
Advanced Contextual Insights
Prioritized email support
Contact Sales to scope
Contextual Insights on your Dataset
Visual Feedback Support
Automatic Image Analysis
Prioritized email and phone support