Get more Customer Satisfaction
with less calls!

Capture your customer’s actual voice as notes and leverage Machine Learning to group them for better response, improving retention, CSAT and NPS scores.

telecommunication

How it works?

how works Softbrik

Softbrik lets you create customized voice and text feedback screen within minutes as QRs or links.

softbrik

Your customers scan or click to record their voice through browsers without any app. They share a lot more as its easier to talk than type!

Softbrik
Softbrik
Softbrik
Our Machine Learning helps your team to support and retain them much longer.

Key KPIs Delivered:

– More quality customer feedback
– Cohort wise response increasing agent productivity
– Increase Customer Satisfaction and ultimately ARPU

4 simple steps

softbrik step1

Create customized voice feedback screen

softbrik step 2

Print beautiful QR stickers or send url

softbrik step 3

Customers give app- less voice feedback

softbrik step 4

Act on ML-guided priorities

Features

Pricing

Monthly

Small

€29 / month

Features
Customizable feedback layout
App-free voice capture
Advanced emotion analysis
Multiple language support
Number of Users
1 user per account
Number of Customers
1ooo customer feedback
Training & Support
Email support

Medium

€129 / month

Features
All in Small package 
PLUS
Advanced Contextual Insights
Business Sector Specific Insights
Customer Experience Management Tool
Number of Users
5 users per account
Number of Customers
Unlimited customer feedback
Training & Support
Team Training - 2 FREE Webinar sessions
Prioritized email support

Enterprise

Contact Sales to scope

Features
All in Medium package
PLUS
Contextual Insights on your Dataset
Visual Feedback Support
Automatic Image Analysis
APIs and Data Integrations
Number of Users
Licenses as needed
Number of Customers
Unlimited customer feedback
Training & Support
Team Training - 5 FREE Webinar sessions
Prioritized email and phone support

Customer Testimonials

Leading companies across many sectors retain customers with Softbrik
juve-logo

Legal Tech, Germany

juve-logo

Fashion Design, India

bercman

IOT Devices, Estonia

caravanservice

Automotive Servicing, Denmark

Find out how Softbrik helps