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Launch New Telecom
Products Faster

Test Features & Support Customers
using Voice AI and Images
Easy Setup | 20+ Languages | No Code

Reduce Market Research guesswork and cost by 80% from your Go-To-Market strategy and Telecom Product Roadmap with our Voice based Telecom Customer Intelligence!

Softbrik lets you validate features and hypothesis by capturing nuanced feedback from customers via voice messages and detecting patterns.

Developer Teams can include feedback in their roadmaps while Customer Success Teams can continue engaging the early adopters post launch as existing customers.

Do market testing without investing crazy resources or slow speed. Continue supporting customers with cheaper and faster Voice AI.

How Does Voice Survey For Telecom Work?


Ask specific feedback for Telecom with features, needs, and wishes via all digital channels and QR.


Customers share voice or text messages through browsers in their own language with attached screenshots.


Our AI translates and groups the Voice-to-Text messages by key context to validate hypothesis & forward to Dev teams.


Act to align and build Customer centric features. Improve Speed to Market time and Engagement by up to 70%

Use telecom Voice survey for Omni-Channel Customer Journeys

Softbrik’s Voice Survey Survey for Telecom, Feedback and Support platform enables your team to capture deeper insights and easily turn to concrete actions.

Omni-channel feedback digitally and via QR helps to understand specific feature level feedback for better decision making or error resolution. 

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Personalized Customer Experience to understand Product Needs better

Build Customer Loyalty with dedicated Voice Surveys for your Telecom Business

Softbrik’s Voice Based Survey Platform is equipped with AI group incoming feedback for your Team to respond easily to Customers Cohorts facing similar issues using Voice Messages, achieving Personalized Conversations at Scale.

Better Product Decisions with AI-based Survey Analysis

Softbrik’s voice based survey for telecom with AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns, and alerts.

Softbrik AI Analytic for Customer Intelligence

Ensure Complete Customer Communication with Telecom Voice Survey

Design & Deploy Voice-to-Text Forms, Surveys, and Support Issues with a few clicks to capture Customer Messages across all channels and journeys for your telecom biz.

Trust Brik

Voice Feedback

Capture customer's voice feedback in 10 seconds from all channels

Gain Customer Trust
How it works

Survey Brik

Voice Survey

Design programmatic Voice surveys in minutes with AI Analytics

Multi-page Surveys
How it works

Stak Brik

Voice Support

Voice-to-Text Customer Support with 70% more efficiency in 20+ languages

Advanced Analytics
How it works

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Global Customers

Customer Testimonials

Softbrik increases your Customer's Responsiveness to Surveys up to 500%, while decreasing your Team's effort and cost by up to 60%.
Customer Testimonial
“Using Softbrik we have been able to identify bugs and nuanced feature needs for our Digital Investment product launches and give our customers a great experience"
- Robert Bruse
“As a Doctor, my clinic gets many questions daily related to Covid booster shots or vaccinations. Softbrik Voice Message helps to reduce reply time and stress for both staff and patients"
- Dr. Frank Zölsch
Kitchen Lady
“Successfully selling custom tailored kitchens online requires a good dialog with our customers. Softbrik voice messages matches our technical profile"
- Karin Williams