Convert Customers to Loyal Friends!
Fast, Pleasant Support
with Voice Messages & AI
Easy Setup | 20+ Languages | No Code
Do you enjoy talking to a chatbot?
Or waiting for a Support Agent?
No, right. Then why subject your Customers to these tortuous experiences. Esp. when 80% customers judge a business based on its support.
Softbrik revolutionizes Customer Support by letting customers share their problems as quick voice messages and screenshots, all through browsers.
Your agents read translated and grouped voice to text message and respond individually or in bulk via email with text and voice/image attachments.
Human judgement instead of chatbots at 70% less cost than live support. Frustration free, quick & personalized customer experience converts them to brand loyalist.
How Does it Work?
Create and share Questions that generate Curiosity for Customers across digital channels and via QR on brochures.
Customers share voice or text messages through browsers in their own language in few clicks with screenshots.
Our AI understand their needs, highlights key contexts and emotions. Buyer profiles are classified by needs.
Your team reviews and responds by lead priority with targeted communication to increase conversion by up to 40% more.
Use for all Customer Channels & Journeys
Softbrik’s Voice Survey, Feedback and Support platform enables your team to capture deeper insights and easily turn to concrete actions.
On digital channels and packages for domestic and cross-border e-commerce.
Build Customer Loyalty with Conversations
Softbrik’s AI group incoming feedback for your Team to respond easily to Customers Cohorts facing similar issues using Voice Messages, achieving Personalized Conversations at Scale.
AI Analytics for better Conversions
Softbriks AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns and alerts.
Ensure Complete Customer Communication with Voice Surveys for SaaS
Design & Deploy Voice-to-Text Forms, Surveys and Support Issues with a few clicks to capture Customer Messages across all channels and journeys for your SaaS Product
Capture customer's voice feedback in 10 seconds from all channels
Gain Customer Trust
Design programmatic Voice surveys in minutes with AI Analytics
Voice-to-Text Customer Support with 70% more efficiency in 20+ languages