Who we are
Effective date: 1st January 2019
Softbrik (‘us’, ‘we’, or ‘our’) operates the website http://www.softbrik.com website which is referred as the ‘Service’.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
What personal data we collect and why we collect it
We collect several different types of information for various purposes to provide and improve our Service to you.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We will collect some Personal Identifiers if you contact us for demo. We understand that you are giving willing consent to be contacted for the said demo and that consent will stand irrespective of the outcome of the demo for future discreet communication regarding our services.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last at the minimum for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We track your data using some standard analytical tools like Google Analytics and Matomo. We may use the meta-data for retargeting. Our business model doesn’t involve sharing your information with any 3rd party for earning revenues whatsoever except few specific cases like:
1. Saving your information in an exclusive AWS account
2. Using minimal private information for retargeting across internet via retargeting partners
3. Shared information with trusted partners like referral partners
Visitor comments may be checked through an automated spam detection service installed via the WordPress platform.
Your contact information
Your contact information is not shared with any 3rd party in any shape or form as our business model is subscription based and not demographics / advertisement based.
How we protect your data
You can read our Data Safety FAQs to understand how do we protect your information. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
What data breach procedures we have in place
We do not expect any data breach to happen during the course of normal business operations. In case of any suspicion of human engineered data breach (like password theft) please report to us immediately at email@example.com. Also please remember to deactivate users who do not need access anymore, which is one of the most common cause of data breach. At our end we can suspend users or account for due investigation within a short time after receiving your complain. Otherwise we follow strong mechanism of regular security procedure review with ourselves and AWS, our underlying infrastructure provider.
What third parties we receive data from
We may employ third party companies and individuals to facilitate our Service (‘Service Providers’), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. All your data is stored in a secured and exclusive Amazon Web Services (AWS) account. We do not subscribe to other 3rd parties nor share data or meta-data for commercial purposes except some typical re-targeting or referrals via channel partners.
What automated decision making and/or profiling we do with user data
We will group your data using a Machine Learning model to understand emotional conditions. However we DO NOT take any action on that data and merely provide the snapshot to the service provider for insights. Our data modeling is purely for providing insights to the service provider and for enhancement purpose only, not to construed as a single source of truth under any circumstances whatsoever.
Use of Data
Softbrik uses the collected data for various purposes:
- To provide and maintain the Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the Service.
- To monitor the usage of the Service To detect, prevent and address technical issues.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland within the European Union and process it there.
Disclosure Of Data
Softbrik may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Softbrik
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (‘Children’) under any condition whatsoever.
We do not knowingly collect personally identifiable information from anyone under the age of 18 under any condition. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.