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Voice & Text Surveys

Design Innovative, Open-Ended & 60% Shorter Voice Surveys for Customers. Get MORE customer feedback and BETTER insights.

Benefits of Using Surveybrik

Design Voice Surveys

Create Surveys with multiple Voice Message & Text Inputs which are 60% shorter and open ended encouraging customers to share more and detailed responses.

Receive Structured Customer Feedback

Receive Survey Responses with Voice messages converted to Text and tagged by our AI to identify key contexts. Download raw data for Analytics.

More Regular & Deeper Response

Share Voice Survey links with Customers through Website, Emails, Social or as scannable QR. Change survey questions keeping links the same to regularly receive new and detailed insights.

Analyse Customer Feedback with AI-Dashboard

Review Customized Dashboard with not only Quantitative but Qualitative Insights from open ended Voice data. Generated by Softbrik's Award Winning AI automatically.

See How it Works

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Embed & Integrate

Embed Voice Surveys by copying permanent links or printing QRs. Update Voice Surveys keeping links constant. Integrate with CRMs via REST APIs.

Softbrik Voice Survey Tool Workflow

Step 1: Create distributable Voice Surveys for your customers to gather customer feedback in more than 20+ languages in Surveybrik. 

Step 2: Get Customer Voice Survey response data from Trustbrik dashboard.  

Step 3 : Create Customer Service tickets from responses and resolve them in a timely manner, integrate all of it in your CRM to ensure 100% response rate.