Know your customers and trends

Leverage voice feedback to increase Conversion Rate by knowing customer behavior across all channels

retail

How it works?

Softbrik lets you create customized voice and text feedback screen within minutes.
softbrik

Your customers simply scan the QR or click the web-link to record voice notes through their mobile browser.

Softbrik
Softbrik
Softbrik
Our Machine Learning helps your team to support and retain them much longer.

Key KPIs:

– Take customer voice feedback; know their preferences
– Acquire your walk-in customers as online leads
– Use leads and customer insights to increase sales

4 simple steps

softbrik step1

Create customized voice feedback screen

softbrik step 2

Print colourful QR stickers or send url

softbrik step 3

Customers speak and sends their voice feedback

softbrik step 4

Act on ML-guided priorities

Features

Pricing

Monthly

Small

€29 / month

Features
Customizable feedback layout
App-free voice capture
Advanced emotion analysis
Multiple language support
Number of Users
1 user per account
Number of Customers
1ooo customer feedback
Training & Support
Email support

Medium

€129 / month

Features
All in Small package 
PLUS
Advanced Contextual Insights
Business Sector Specific Insights
Customer Experience Management Tool
Number of Users
5 users per account
Number of Customers
Unlimited customer feedback
Training & Support
Team Training - 2 FREE Webinar sessions
Prioritized email support

Enterprise

Contact Sales to scope

Features
All in Medium package
PLUS
Contextual Insights on your Dataset
Visual Feedback Support
Automatic Image Analysis
APIs and Data Integrations
Number of Users
Licenses as needed
Number of Customers
Unlimited customer feedback
Training & Support
Team Training - 5 FREE Webinar sessions
Prioritized email and phone support

Customer Testimonials

barberen

“Softbrik helped me to capture feedback from both my walk-in customers as well as my online-shop customers”

Owner of “The Barbershop in Silkeborg”, Denmark
f2

“My team is super happy with Softbrik to get detailed voice feedback from customers vs. text which helps them understand and solve issues faster.”

Founder, PRM Fincon, Financial Risk Analytics
f3

“I integrate Softbrik for my retail and e-commerce projects to receive voice notes on their products and act on customer issues or figure out trends.”

Daniel Carlson
Software Engineer, JS Academy, Software Solutions

Find out how Softbrik can help