Engage and Retain better with
Voice Messages

Know what your customers and employees think in their own voice. Communicate via voice messages to engage and retain them longer. Reduce cost of live-support, customer acquisition and employee recruitment. 

softbrik
instant feedback softbrik subscription

How does it work?

  1.  Create voice feedback forms for products, services and employee surveys in 1 min without any tech skills as web-links or QR. 
softbrik

2. Your customers or employees simply click the web-link or scan the QR to record voice messages through their mobile browsers.

Softbrik
Softbrik
Softbrik

3. We convert the voice to text and group them by pattern for support teams to act faster. Responsive service retains your customers and employees longer.

4 simple steps

softbrik step1

Design voice feedback forms in 1 min

softbrik step 2

Put links on websites, apps & emails or print as QR labels

softbrik step 3

Get voice messages from customers & employees

softbrik step 4

Auto-grouped by emotions and patterns to respond

Benefits

Pricing

Monthly

Professional

Subscription: €129 / month Setup Fee: None

'Get Started'
App-free voice capture
Recognizes multiple languages
Generic Feedback Patterns
Number of Users
1 user included
Voice Messages
1oK messages included
Training & Support
Email with Voice support

Business

Subscription: €375 / month Setup Fee: €5,000

'Grow your Business'

App-Free Voice Capture 
Recognizes Multiple Languages
5 Customized Feedback Patterns
1 Customized Analytics Dashboard
Voice based Customer Support Tool
Number of Users
5 users included
Voice Messages
50K messages included
Training & Support
Get Started Workshop
Tech Trends Audio Books
Customer Success Manager Office Hours
Prioritized Email with Voice support

Enterprise

Subscription: €2,450 / month Setup Fee: € 29,500

' Be Market Leader'

App-Free Voice Capture
Recognizes Multiple Languages
25 Customized Feedback Patterns
2 Customized Analytics Dashboard
Voice Based Customer Support Tools CRM Integrations POS Integrations on request
Support System Integrations on request
Number of Users
Users included per agreement
Voice Messages
Unlimited messages included
Training & Support
Scoping of Implementation
Get Started Workshop Dedicated Customer Success Manager
Monthly follow up post implementation
Highest priority Voice and Phone support
Tech Trends Audio Books
Free webinars on learning to innovate

Customer Testimonials

barberen
“Softbrik helped me to capture feedback from both my walk-in customers as well as my online-shop customers”
Owner of “The Barbershop in Silkeborg”, Denmark
f2
“My team is super happy with Softbrik to get detailed voice feedback from customers vs. text which helps them understand and solve issues faster.”
Founder, PRM Fincon, Financial Risk Analytics
f3
“I integrate Softbrik for my retail and e-commerce projects to receive voice notes on their products and act on customer issues or figure out trends.”
Daniel Carlson
Software Engineer, JS Academy, Software Solutions

Find out how Softbrik can help