Softbrik enhances your Customer Feedback & Surveys with 5X better Voice Messages-to-Insights. We embed AI powered Listening & Analytics across Customer Journey reducing guess-work, manual biases and cost.
Innovative companies world-wide use Softbrik!
- Create voice feedback forms for products, services and employee surveys in 1 min without any tech skills as web-links or QR.
2. Your customers or employees simply click the web-link or scan the QR to record voice messages through their mobile browsers.
3. We convert the voice to text and group them by pattern for support teams to act faster. Responsive service retains your customers and employees longer.
Design voice feedback forms in 1 min
Put links on websites, apps & emails or print as QR labels
Get voice messages from customers & employees
Auto-grouped by emotions and patterns to respond
- Design voice feedback forms without any technical knowledge
- Customize with your branding and easily integrate to your business
- Reduce support cost by replying to groups without live phone calls
- Reduce cost of attrition by retaining customers and employees longer
Professional
Subscription: €129 / month Setup Fee: None
Recognizes multiple languages
Generic Feedback Patterns
Business
Subscription: €375 / month Setup Fee: €5,000
App-Free Voice Capture
5 Customized Feedback Patterns
Tech Trends Audio Books
Customer Success Manager Office Hours
Prioritized Email with Voice support
Enterprise
Subscription: €2,450 / month Setup Fee: € 29,500
App-Free Voice Capture
Recognizes Multiple Languages
25 Customized Feedback Patterns
2 Customized Analytics Dashboard
Voice Based Customer Support Tools CRM Integrations POS Integrations on request
Support System Integrations on request
Get Started Workshop Dedicated Customer Success Manager
Monthly follow up post implementation
Highest priority Voice and Phone support
Tech Trends Audio Books
Free webinars on learning to innovate