Launch New Telecom Products Faster
Test Features & Support Customers
using Voice AI and Images
Easy Setup | 20+ Languages | No Code
Reduce Market Research guesswork and cost by 80% from your Go-To-Market strategy and Telecom Product Roadmap with our Voice based Telecom Customer Intelligence!
Softbrik lets you validate features and hypothesis by capturing nuanced feedback from customers via voice messages and detecting patterns.
Developer Teams can include feedback in their roadmaps while Customer Success Teams can continue engaging the early adopters post launch as existing customers.
Do market testing without investing crazy resources or slow speed. Continue supporting customers with cheaper and faster Voice AI.
How Does Voice Survey For Telecom Work?
1
Ask specific feedback for Telecom with features, needs, and wishes via all digital channels and QR.
2
Customers share voice or text messages through browsers in their own language with attached screenshots.
3
Our AI translates and groups the Voice-to-Text messages by key context to validate hypothesis & forward to Dev teams.
4
Act to align and build Customer centric features. Improve Speed to Market time and Engagement by up to 70%
Use telecom Voice survey for Omni-Channel Customer Journeys
Softbrik’s Voice Survey Survey for Telecom, Feedback and Support platform enables your team to capture deeper insights and easily turn to concrete actions.
Omni-channel feedback digitally and via QR helps to understand specific feature level feedback for better decision making or error resolution.
Build Customer Loyalty with dedicated Voice Surveys for your Telecom Business
Softbrik’s Voice Based Survey Platform is equipped with AI group incoming feedback for your Team to respond easily to Customers Cohorts facing similar issues using Voice Messages, achieving Personalized Conversations at Scale.
Better Product Decisions with AI-based Survey Analysis
Softbrik’s voice based survey for telecom with AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns, and alerts.
- Key KPI Tracking with AI
- Customer Behaviour Insights
- Automated Reporting & Export
Ensure Complete Customer Communication with Telecom Voice Survey
Design & Deploy Voice-to-Text Forms, Surveys, and Support Issues with a few clicks to capture Customer Messages across all channels and journeys for your telecom biz.
Trust Brik
Voice Feedback
Capture customer's voice feedback in 10 seconds from all channels
Gain Customer Trust
- Design feedback experience
- Collect voice of customer
- Analyze and take action
Survey Brik
Voice Survey
Design programmatic Voice surveys in minutes with AI Analytics
Multi-page Surveys
- Design the survey
- Hear your customers
- Identify key topics
Stak Brik
Voice Support
Voice-to-Text Customer Support with 70% more efficiency in 20+ languages
Advanced Analytics
- Define your KPIs
- Analyze data and trends
- Actions based on insights
Global Customers
Customer Testimonials
Softbrik increases your Customer's Responsiveness to Surveys up to 500%, while decreasing your Team's effort and cost by up to 60%.
