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Leverage Customer Voice Survey Feedback for your SaaS Product

Test Features & Hypothesis Faster with Customers
using Voice AI and Images
Easy Setup | 20+ Languages | No Code

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Personalized E-commerce with Softbrik

Take guesswork out of Go-To-Market strategy execution and Product Roadmap with Voice Surveys for SaaS!

Softbrik lets you validate features and hypotheses by capturing nuanced feedback from customers via voice surveys and detecting patterns.

Do market texting without investing crazy resources behind focused groups and 1:1 interviews.

How Does Voice Survey for SaaS Work

1

Ask specific feedback with voice surveys on SaaS product features, needs and wishes via all digital channels and QR.

2

Customers share voice or text messages through browsers in their own language with attached screenshots.

3

Our AI translates and groups the voice-to-text messages by key context to validate hypothesis & forward to dev teams.

4

Act to align and build Customer centric features. Improve Speed to Market time by 70% or more for your SaaS product with Voice Survey.

Use SaaS Voice Survey for Omni-Channel Customer Journeys

Softbrik’s Voice Survey tool for SaaS, Feedback and Support platform enables your team to capture deeper insights and easily turn to concrete actions.

Omni-channel feedback digitally and via QR helps to understand specific patterns and issues, not solvable by 1 Dimensional view

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Personalized Customer Experience to understand Product Needs better

Build Customer Loyalty with SaaS Survey

Softbrik’s Voice Survey tool for SaaS is equipped with AI group incoming feedback for your Team to respond easily to Customers Cohorts facing similar issues using Voice Messages, achieving Personalized Conversations at Scale.

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Better Product Decisions with AI-based Survey Result Analysis

Softbriks AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns and alerts.

  • Key KPI Tracking with AI
  • Customer Behaviour Insights
  • Automated Reporting & Export
Get Started
Softbrik AI Analytic for Customer Intelligence

Ensure Complete Customer Communication with Voice Surveys for SaaS

Design & Deploy Voice-to-Text Forms, Surveys and Support Issues with a few clicks to capture Customer Messages across all channels and journeys for your SaaS Product

Trust Brik

Voice Feedback

Capture customer's voice feedback in 10 seconds from all channels

Gain Customer Trust
How it works
  • Design feedback experience
  • Collect voice of customer
  • Analyze and take action
Learn More

Survey Brik

Voice Survey

Design programmatic Voice surveys in minutes with AI Analytics

Multi-page Surveys
How it works
  • Design the survey
  • Hear your customers
  • Identify key topics
Learn More

Stak Brik

Voice Support

Voice-to-Text Customer Support with 70% more efficiency in 20+ languages

Advanced Analytics
How it works
  • Define your KPIs
  • Analyze data and trends
  • Actions based on insights
Learn More

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Customer Testimonials


Softbrik increases your Customer's Responsiveness to Surveys up to 500%, while decreasing your Team's effort and cost by up to 60%.
Customer Testimonial
“Using Softbrik we have been able to identify bugs and nuanced feature needs for our Digital Investment product launches and give our customers a great experience"
- Robert Bruse
pexels-linkedin-sales-navigator-2182979
“As a Doctor, my clinic gets many questions daily related to Covid booster shots or vaccinations. Softbrik Voice Message helps to reduce reply time and stress for both staff and patients"
- Dr. Frank Zölsch
Kitchen Lady
“Successfully selling custom tailored kitchens online requires a good dialog with our customers. Softbrik voice messages matches our technical profile"
- Karin Williams

Better Product Decisions with AI-based Survey Result Analysis

Softbriks AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns and alerts.

  • Key KPI Tracking with AI
  • Customer Behaviour Insights
  • Automated Reporting & Export
Get Started
Softbrik AI Analytic for Customer Intelligence

Ensure Complete Customer Communication with Voice Surveys for SaaS

Design & Deploy Voice-to-Text Forms, Surveys and Support Issues with a few clicks to capture Customer Messages across all channels and journeys for your SaaS Product

Trust Brik

Voice Feedback

Capture customer's voice feedback in 10 seconds from all channels

Gain Customer Trust
How it works
  • Design feedback experience
  • Collect voice of customer
  • Analyze and take action
Learn More

Survey Brik

Voice Survey

Design programmatic Voice surveys in minutes with AI Analytics

Multi-page Surveys
How it works
  • Design the survey
  • Hear your customers
  • Identify key topics
Learn More

Stak Brik

Voice Support

Voice-to-Text Customer Support with 70% more efficiency in 20+ languages

Advanced Analytics
How it works
  • Define your KPIs
  • Analyze data and trends
  • Actions based on insights
Learn More