Launch New Telecomm Products Faster
Test Features & Support Customers
using Voice AI and Images
Easy Setup | 20+ Languages | No Code
Take guesswork and expensive Market Research out of your Go-To-Market strategy execution and Telecomm Product Roadmap!
Softbrik lets you validate features and hypothesis by capturing nuanced feedback from customers via voice messages and detecting patterns. Customer Success Team can continue engaging the early adopters post launch.
Do market texting without investing crazy resources or slow speed. Continue supporting customers with cheaper and faster Voice AI.
How Does it Work?
1
Ask specific feedback on product features, needs and wishes via all digital channels and QR.
2
Customers share voice or text messages through browsers in their own language with attached screenshots.
3
Our AI translates and groups the voice-to-text messages by key context to validate hypothesis & forward to dev teams.
4
Act to align and build Customer centric features. Improve Speed to Market time by 70% or more.
Use for Omni-Channel Customer Journeys
Softbrik’s Voice Survey, Feedback and Support platform enables your team to capture deeper insights and easily turn to concrete actions.
Omni-channel feedback digitally and via QR helps to understand specific
Build Customer Loyalty with Conversations
Softbrik’s AI group incoming feedback for your Team to respond easily to Customers Cohorts facing similar issues using Voice Messages, achieving Personalized Conversations at Scale.
Better Product Decisions with AI
Softbriks AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns and alerts.
- Key KPI Tracking with AI
- Customer Behaviour Insights
- Automated Reporting & Export
Complete Customer Communication
Design & Deploy Voice-to-Text Forms, Surveys and Support Issues with a few clicks to capture Customer Messages across all channels and journeys
Trust Brik
Voice Feedback
Capture customer's voice feedback in 10 seconds from all channels
Gain Customer Trust
- Design feedback experience
- Collect voice of customer
- Analyze and take action
Survey Brik
Voice Survey
Design programmatic Voice surveys in minutes with AI Analytics
Multi-page Surveys
- Design the survey
- Hear your customers
- Identify key topics
Stak Brik
Voice Support
Voice-to-Text Customer Support with 70% more efficiency in 20+ languages
Advanced Analytics
- Define your KPIs
- Analyze data and trends
- Actions based on insights
Global Customers
Customer Testimonials
Softbrik increases your Customer's Responsiveness to Surveys up to 500%, while decreasing your Team's effort and cost by up to 60%.
