Voice Message based Customer Service Ticket
Support your customers 60% faster and cheaper than live telephony. Keep all voice survey responses and customer service tickets in a single thread linked to CRM.
Benefits of Using Stakbrik
70% Faster & Cheaper
Shifting Customer Support to Voice Messages reduces cost and response time by 60% while preserving quality of human response for complex queries.
AI-Analytics & Software Integrations
Monitor key Customer Issues extracted from open ended Voice Messages with AI-Dashboard. Integrate Stak Issues to your existing CRM Dashboard.
Softbrik Voice Survey Tool Workflow
Step 1: Create distributable Voice Surveys for your customers to gather customer feedback in more than 20+ languages in Surveybrik.
Step 2: Get customer voice survey response data from Trustbrik dashboard.
Step 3 : Create Customer Service tickets from responses and resolve them in a timely manner, integrate all of it in your CRM to ensure 100% response rate.