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Start capturing Customer Feedback for FREE!

Mobile Voice Survey Screen

Pricing

Affordable Pricing

Pay yearly and save 25%.

Yearly

Basic

€29Per month
Personal User License
Default Content ML/AI Tags
5 Trust Forms
1.000 Yearly Feedback Messages
Neutral branding on trust forms
Default Trust Design
1000 Yearly Stak Issues
Neutral Email Branding
Fixed E-Mail Templates
Translation
Sentiment Analysis
Support for 3 Languages
Community Support
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Start-up

€129Per month
3 User Licenses
Default Content ML/AI Tags
10 Trust Forms
5.000 Yearly Feedback Messages
5 Full Page Voice Surveys
Own Branding on Trust Forms
Incl. NPS Trust Design
5.000 Yearly Stak Issues
Own E-mail Branding
Fixed E-Mail Templates
Translation
Sentiment Analysis
Support for 5 Languages
Own Subdomain
Community Support
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Professional

€429Per month
6 User Licenses
Industry Specific ML/AI Tags
50 Trust Forms
20.000 Yearly Feedback Messages
30 Full Page Voice Surveys
Analytics Dashboard
Own Branding on Trust Forms
Incl. NPS, E-com, Re-direct Designs
20.000 Stak Issues
Own E-Mail Branding
Fixed E-Mail Templates
Translation
Sentiment Analysis
Up to 8 Languages
Own Subdomain
Tier 2 Support
1 API Integration
Industry specific Classifier
In-Person Get Started Support
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Enterprise

Contact UsTalk to sales
User Licenses: Pr. Need
100% Customised ML/AI Tags
No of Trust Forms: Pr. Need
Feedback Messages: Pr. Need
Own Branding on Trust Forms
Trust Designs: Pr. Need
No. of Full Surveys: Pr. Need
No. of Stak Issues: Pr. Need
Own E-Mail Branding
Advanced AI/ML Dashboards
Translation
Sentiment Analysis
Languages - Pr. Need
Own Subdomain
Own Domain - Option
Tier 1 Support
API Integration - Option
Custom Classifiers - Pr. Need
File Storage - Option
Custom Trust Brik Designs
Included In-Person Onboarding of Team
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Frequently Asked Questions

Just click the Get started button on this page or on the landing page.

About

We are small
but grand ambitious

Softbrik helps companies capture the actual voice of their key stakeholders – customers and employees. Softbrik provides an easily customizable solution for capturing voice feedback – without feedback givers having to install an app.

Customers click a link or scan a QR-Code to simply record and send a voice message. The Machine Learning based functions of the platform automatically detect key insights and emotions in the given feedback. Softbrik is already used successfully by companies in various industries ranging from Telecom to Health & e-Commerce.

Softbrik won StartupvsCovid19 in 2020, an EU funded competition amongst 320 teams, organized by the Luxembourg Ministry of Economy as well as Covid-X EU funded accelerator competition. The founding team consists of experienced product and technical managers who, among other things, previously built disruptive cloud technology products as part of AWS Innovation Labs.

In addition, there is an advisory board whose members bring experience from different industries (including Software-As-A-Service) as well as worldwide sales.

Loved by hundreds of Peoples across the world

Softbrik Customers are from many different industries and with many different use cases - Read some of their stories below.
home-testimonial-01
“Work management platform teams use to stay to focused on the goals projects and daily tasks.
- Robert Bruse
home-testimonial-02
“Work management platform teams use to stay to focused on the goals projects and daily tasks.
- Sarah Smith
home-testimonial-03
“Work management platform teams use to stay to focused on the goals projects and daily tasks.
- John William

Meet the Softbrik team

We are a distributed team and to stay focused on the goals, projects, and daily tasks, we use our own tools to communicate with voice messages.
me_new_medium

Frederik Andersen

CEO / Co-Founder
Michael

Michael Larsen

Software Engineer
Profile Pic

Romit Choudhury

COO / Co-Founder
Oussema

Oussema Hedri

Data Scientist
Andreas

Andreas Traut

Strategic Advisor
soon 22

Almir Zulic

Software Engineer

Company info

Softbrik is a company with an interest in all parts of the world. As such our team are all from different countries and with complementary background. Softbrik is an EU started company, originally established in Estonia with a subsidiary in Luxembourg.

Voice message Support

Click To Message

info@softbrik.com

tallinn Office

Hobujaama tn 4,
10151 Tallinn
Estonia

Company Info

Softbrik OU
Reg no. 14597527
VAT no. EE102129300

Voice message Support

Click To Message

info@healthbrik.com

Luxembourg Office

21 Rue Glesener
1631 Luxembourg
Luxembourg

Company Info

Softbrik Health SarL
Reg no. 14597527
VAT no. EE102129300

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Voice based AI/ML Platform for Customer Feedback, Support & Surveys

All Channels | 25 Languages
No Codes

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25% Save - Pay full year and save

Collect feedback from your
Customers Attendees Patients Students and take action

Voice based AI/ML Platform for Customer Feedback, Support & Surveys

All Channels | 25 Languages | No Code

Try For Free

Voted as a High Performer
Software by G2 Marketplace Worldwide!

G2 High Performer Software

Globally Selected for Intel Liftoff Program for AI/ML Innovation & Application!

Intel Liftoff Program for Startups

Hundreds of Happy Customers Globally

Best Customer Experience with Softbrik Voice AI

 

 

Most Innovative User Intelligence & Engagement!

Softbrik enables voice AI message based reply to customers

Retain Customers with
Voice Conversations

Softbrik’s AI group incoming feedback for your Team to respond easily to Customers Cohorts facing similar issues using Voice Messages, achieving Personalization at Scale.

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Voice of the customer

Create Voice enabled customer feedback forms and capture up to 5X more. Listen to the customers actual voice and take action based on customer insights.

‘In fresh food delivery we need to listen regularly to our discerning customers. Trust Brik helps us to spot any customer issues in-depth quickly and cost-effectively, before they get out of hand.’

Deliver Fresh using Trust Brik Voice
Richard Krenmetter
COO | Deliver Fresh
Deliver Fresh Trust Banner

Voice Enabled Surveys

Create concise Voice Enabled Surveys and capture up to 5X more in-depth customer response on new features, support requests or event evaluations. 

'As a Customer Success Manager in a FinTech firm, I take brief but regular and detailed voice feedback from our Customers whenever we launch a new feature to understand compatibility with their need.'

Raini Alstorm
Customer Success | Investment Edge
Voice Survey with Softbrik

Best Omni-Channel Customer Journeys

Softbrik’s Voice Survey, Feedback and Support platform enables your team to capture deeper insights and easily turn to concrete actions.

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Actionable AI enabled Analytics

Softbriks AI automatically analyses quantitative and qualitative data to give you in-depth insights, patterns and alerts.

  • Self Learning Algorithms
  • Deep Behaviourial Insights
  • AI-Automated Reports
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Softbrik AI Analytic for Customer Intelligence

Customer Testimonials


Softbrik increases your Customer Response to Surveys by 3 Times, while reducing the Team's effort and cost by up to 60%.
Customer Testimonial
“Using Softbrik we have been able to identify bugs and nuanced feature needs for our Digital Investment product launches and give our customers a great experience"
- Robert Bruse
pexels-linkedin-sales-navigator-2182979
“As a Doctor, my clinic gets many questions daily related to Covid booster shots or vaccinations. Softbrik Voice Message helps to reduce reply time and stress for both staff and patients"
- Dr. Frank Zölsch
Kitchen Lady
“Successfully selling custom tailored kitchens online requires a good dialog with our customers. Softbrik voice messages matches our technical profile"
- Karin Williams

Integrations

Softbrik connects easily with popular CRMs and data analytics tools like Hubspot, Pipedrive, Zendesk, Customer.io, Slack and many more.​

Softbrik Integrations with Slack, Pipedrive, Zendesk