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Call Us, Write Us, or send us a message

We Would Be Happy To talk to You And Learn All About Your Business

We can be contacted either using this form or the voice message button below. We aim to reply to all messages within 24 hours.

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+352 661 42 19 03

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Affordable Pricing

Tailer made pricing to your specific needs


129Per month
Signle User Licens (Personal use only)
Default Content ML/AI Tags
5 Trust Forms
1.000 Yearly Feedback Messages
1 Full Page Voice Surveys
Own Branding on Trust Forms
Incl. NPS Trust Design
1.000 Yearly Stak Issues
Fixed E-Mail Templates
Sentiment Analysis
Support for 2 Languages
Own Subdomain

Proof Of Concept

From €10Kfor 3 months
6 User Licenses
Industry Specific ML/AI Tags
20 Trust Forms
5.000 Feedback Messages
3 Full Page Voice Surveys
Analytics Dashboard
Own Branding on Trust Forms
Incl. NPS, E-com, Re-direct Designs
10.000 Stak Issues
Fixed E-Mail Templates
3 Months Subscription Included
Sentiment Analysis
Up to 5 Languages
Own Subdomain
Industry specific Classifier
In-Person Get Started Support


Contact UsTalk to sales
User Licenses: Pr. Need
100% Customised ML/AI Tags
No of Trust Forms: Pr. Need
Feedback Messages: Pr. Need
Own Branding on Trust Forms
Trust Designs: Pr. Need
No. of Full Surveys: Pr. Need
No. of Stak Issues: Pr. Need
Own E-Mail Branding
Advanced AI/ML Dashboards
Sentiment Analysis
Languages - Pr. Need
Own Subdomain
Own Domain - Option
Tier 1 Support
API Integration - Option
Custom Classifiers - Pr. Need
File Storage - Option
Custom Trust Brik Designs
Included In-Person Onboarding of Team

Frequently Asked Questions

Just click the Get started button on this page or on the landing page.


We are small
but grand ambitious

Softbrik helps companies capture the actual voice of their key stakeholders – customers and employees. Softbrik provides an easily customizable solution for capturing voice feedback – without feedback givers having to install an app.

Customers click a link or scan a QR-Code to simply record and send a voice message. The Machine Learning based functions of the platform automatically detect key insights and emotions in the given feedback. Softbrik is already used successfully by companies in various industries ranging from Telecom to Health & e-Commerce.

Softbrik won StartupvsCovid19 in 2020, an EU funded competition amongst 320 teams, organized by the Luxembourg Ministry of Economy as well as Covid-X EU funded accelerator competition. The founding team consists of experienced product and technical managers who, among other things, previously built disruptive cloud technology products as part of AWS Innovation Labs.

In addition, there is an advisory board whose members bring experience from different industries (including Software-As-A-Service) as well as worldwide sales.

Loved by hundreds of Peoples across the world

Softbrik Customers are from many different industries and with many different use cases - Read some of their stories below.
“Work management platform teams use to stay to focused on the goals projects and daily tasks.
- Robert Bruse
“Work management platform teams use to stay to focused on the goals projects and daily tasks.
- Sarah Smith
“Work management platform teams use to stay to focused on the goals projects and daily tasks.
- John William

Meet the Softbrik team

We are a distributed team and to stay focused on the goals, projects, and daily tasks, we use our own tools to communicate with voice messages.

Frederik Andersen

CEO / Co-Founder

Michael Larsen

Software Engineer
Profile Pic

Romit Choudhury

COO / Co-Founder

Oussema Hedri

Data Scientist

Andreas Traut

Strategic Advisor
soon 22

Almir Zulic

Software Engineer

Company info

Softbrik is a company with an interest in all parts of the world. As such our team are all from different countries and with complementary background. Softbrik is an EU started company, originally established in Estonia with a subsidiary in Luxembourg.

Voice message Support

Click To Message

MAIN Office

Hobujaama tn 4,
10151 Tallinn

Company Info

Softbrik OU
Reg no. 14597527
VAT no. EE102129300


Help Center

Here you can find the answers to the most common questions. If your questions remains unanswered then drop us a Voice Message.

Softbrik supports Links and QR codes for customer feedback. That means that everywhere you can place a link visible for your customers you can get feedback. This could be on your website, in the confirmation order, on the Invoice, news emails or similar. You can also place a sticker with the QR code or physical products that you ship.

In Trust brik, just select one or more feedback that you want to reply to and hit the Reply button at the top of the overview. You can either type or record a voice message, that will be emailed to your customer.

Yes, absolutely. Just email us at . You have two options 1. start a yearly subscription now / at the end of your current month or 2. start the yearly subscription when you signed up for the monthly subscription and we will deduct the payments already made.

Yes, with Stak brik we offer a support tool that will allow you to support customers using voice messages. Both support agents and customers can reply quickly with voice. Text is also an option.

We have basic analytics available in the UI for both customer support and feedback. As an Enterprise license holder we will provide you with custom tailed analytic dashboard.

Yes, as a paying customer you will have the option to download a CSV or make an API integration. To get started on the integration reach out to

Soon we will also offer self-service integration with popular CRMs like Hubspot, Salesforce and Pipedrive. Sign up to our newsletter to be informed. 

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