We can be contacted either using this form or the voice message button below. We aim to reply to all messages within 24 hours.
+352 661 42 19 03
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info@softbrik.com
Tailer made pricing to your specific needs
Just click the Get started button on this page or on the landing page.
Softbrik helps companies capture the actual voice of their key stakeholders – customers and employees. Softbrik provides an easily customizable solution for capturing voice feedback – without feedback givers having to install an app.
Customers click a link or scan a QR-Code to simply record and send a voice message. The Machine Learning based functions of the platform automatically detect key insights and emotions in the given feedback. Softbrik is already used successfully by companies in various industries ranging from Telecom to Health & e-Commerce.
Softbrik won StartupvsCovid19 in 2020, an EU funded competition amongst 320 teams, organized by the Luxembourg Ministry of Economy as well as Covid-X EU funded accelerator competition. The founding team consists of experienced product and technical managers who, among other things, previously built disruptive cloud technology products as part of AWS Innovation Labs.
In addition, there is an advisory board whose members bring experience from different industries (including Software-As-A-Service) as well as worldwide sales.
Softbrik is a company with an interest in all parts of the world. As such our team are all from different countries and with complementary background. Softbrik is an EU started company, originally established in Estonia with a subsidiary in Luxembourg.
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info@softbrik.com
Hobujaama tn 4,
10151 Tallinn
Estonia
Softbrik OU
Reg no. 14597527
VAT no. EE102129300
Here you can find the answers to the most common questions. If your questions remains unanswered then drop us a Voice Message.
In Trust brik, just select one or more feedback that you want to reply to and hit the Reply button at the top of the overview. You can either type or record a voice message, that will be emailed to your customer.
Yes, absolutely. Just email us at support@softbrik.com. You have two options 1. start a yearly subscription now / at the end of your current month or 2. start the yearly subscription when you signed up for the monthly subscription and we will deduct the payments already made.
Yes, with Stak brik we offer a support tool that will allow you to support customers using voice messages. Both support agents and customers can reply quickly with voice. Text is also an option.
We have basic analytics available in the UI for both customer support and feedback. As an Enterprise license holder we will provide you with custom tailed analytic dashboard.
Yes, as a paying customer you will have the option to download a CSV or make an API integration. To get started on the integration reach out to support@softbrik.com.
Soon we will also offer self-service integration with popular CRMs like Hubspot, Salesforce and Pipedrive. Sign up to our newsletter to be informed.
