Feeling lost when trying to calculate NPS? This practical guide is here to help. Follow along as we learn what goes into calculating net promoter score – let’s get started!
Continue readingA Step by Step Guide to Calculating NPS Survey Scores
The Two Faces of Net Promoter Score
Human emotions are complex. We may like and dislike different features of the same product at the same time. Go deeper to unearth feelings towards true NPS.
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