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    Patient Engagement in Healthcare - Meaning, Importance & Strategy

    Patient Engagement in Healthcare - Meaning, Importance & Strategy

    What is Patient Engagement Patient engagement is the active involvement of patients in their healthcare. It is a process that…
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Tag: csat

Why your CSAT Score may be totally wrong?

Humans are subjective and inconsistent when it comes to defining a scale. Emotions are much more universally understood leading to consistency,

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csat customer satisfaction personalized customer experience
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