Articles our blog Softbrik NEWS Facebook Youtube Linkedin Instagram Whatsapp Softbrik publish our knowledge and ideas to multiple social media sites. On this page you can find an overview of our articles and blog posts on Conversational AI, Voice Feedback, Customer support and other topics key to us.Happy reading… The Two Faces of Net Promoter Score August 1, 2022 / Content Team / Blog posts, Uncategorized / customer satisfaction, nps, personalized customer experience Why your CSAT Score may be totally wrong? July 21, 2022 / Content Team / Blog posts / csat, customer satisfaction, personalized customer experience How to build amazing customer service at low cost June 15, 2022 / Content Team / Blog posts Owner : Digital Marketing